Shipping policy

Shipping Policy

Thank you for shopping with GraveBloom™. We work to process and ship every order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is successfully placed.

Business days do not include weekends or holidays. During periods of high order volume, processing may occasionally take longer.

Estimated Shipping Time

After your order has been processed, estimated delivery is 7–14 business days.

Please note that delivery times are estimates and are not guaranteed. Carrier delays, weather, holidays, customs, or other circumstances outside of our control may affect delivery times.

Order Tracking

Once your order has shipped and tracking becomes available, tracking information will be sent to the email address provided at checkout.

Please allow 2–5 business days for tracking information to update after receiving your shipping confirmation, as carriers may require additional time to scan and process packages.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been processed or shipped, we cannot guarantee that the address can be changed.

GraveBloom™ is not responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears significantly delayed, please contact our customer support team with your order number and we will assist you in reviewing the available tracking information.

If tracking shows that an order has been delivered but you cannot locate it, please first check with household members, neighbors, your property’s mailroom or reception area, and the shipping carrier.

Damaged Orders

If your order arrives damaged, please contact us within the timeframe outlined in our Return & Refund Policy and provide your order number along with clear photos or video of the item and packaging.

Multiple Shipments

Items within the same order may occasionally ship separately and arrive at different times. Separate tracking information may be provided when applicable.

Questions

For questions regarding your shipment, please contact our customer support team and include your order number so we can assist you as efficiently as possible.